Sales Appointments and Unused Capacity
A short insurance agency decision problem. Use the supplied facts, commit to one action, then check your reasoning. Fictional practice; no leaderboard score is recorded.
Insurance agency · sales capacity vs demand
Each of your salespeople can comfortably handle 20 appointments a week. They are currently averaging 7 appointments a week and closing 35% of them.
| Given fact | Scenario data |
|---|---|
| Appointment capacity / salesperson | 20 / week |
| Current appointments / salesperson | 7 / week |
| Closing rate | 35% |