Allocating Senior Engineer Time
A short enterprise software decision problem. Use the supplied facts, commit to one action, then check your reasoning. Fictional practice; no leaderboard score is recorded.
Enterprise software · scarce specialist time
Your one senior engineer has four weeks of capacity. Customer X ($40,000/year, renews in two months) wants a custom integration that will take all four weeks and help only them. A platform fix would take three weeks and remove a recurring problem hitting 30% of your 200 customers.
| Given fact | Scenario data |
|---|---|
| Senior engineer availability | 4 weeks |
| Customer X | $40,000 / year; renewal in 2 months |
| Custom integration | 4 weeks; benefits X only |
| Platform fix | 3 weeks |
| Customers with recurring problem | 30% of 200 customers |