Freight Bookings, Coverage and Delivery
A short freight brokerage decision problem. Use the supplied facts, commit to one action, then check your reasoning. Fictional practice; no leaderboard score is recorded.
Freight brokerage · reading operating data
Two months of operating data:
| Last month | This month | |
|---|---|---|
| Loads quoted | 1,200 | 1,650 |
| Loads booked | 310 | 425 |
| Loads covered with a carrier | 305 | 342 |
| Loads delivered on time | 291 | 300 |
Customer complaints about late pickups are rising.