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Checkout Outage and Incident Prioritization

A short b2b saas decision problem. Use the supplied facts, commit to one action, then check your reasoning. Fictional practice; no leaderboard score is recorded.

B2B SaaS · blast radius

Three items landed this morning. A visual glitch affects about 3% of users. A checkout bug stops 100% of new signups from paying. Your largest customer asked for a reporting feature.

Given factScenario data
Visual glitchAffects about 3% of users
Checkout bugBlocks 100% of new signups from paying
Reporting feature requestLargest customer
What gets worked on first?

Choose an action, then lock it in to reveal the reasoning. This is untimed practice.

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How to Prioritize as a Business Owner

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